TY - BOOK AU - Jyoti Singla, Supervisor: Veerpaul Kaur Maan TI - Role of CRM Practices of Banks in Client Retention: A Comparative Study of Public and Private Banks of Haryana PY - 2023/// PB - Department of UBS, MRSPTU, Bathinda KW - University Business School UR - http://163.47.215.52:8080/jspui/handle/123456789/490 ER -