Besterfield,Dale H <br/><br/>
Total quality management 

 - 3rd Ed. 
 - New Delhi  Pearson  2011 
 - 558 
<br/><br/><label>ISBN: </label>978-81-317-3227-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>UNIVESITY BUSNIESS SCHOOL
<br/><br/><label>Dewey Class. No.: </label>658  / BE-T