000 00445nam a2200169Ia 4500
008 230711s9999||||xx |||||||||||||| ||und||
020 _a978-93259-7411-1
041 _aENG
082 _a658.812
_bSR-C
100 _aSrivastava,Mallika
245 0 _aCustomer relationship management
250 _a1st Ed.
260 _c2016
_aNew Delhi
_bVikas Publishing House Pvt Ltd.
300 _a347p.
650 _aUNIVESITY BUSNIESS SCHOOL
942 _cBK
999 _c6427
_d6427