00340nam a2200121Ia 4500008004100000082001400041100002000055245004700075250001400122260005000136300000800186650002400194230106s9999 xx 000 0 und d a658bWR-H aWright,Chrissie 0aHandbook of practical communication skills a1st . Ed. aNew DelhibJaico Books Publishing Housec1999 a280 aCommunication Skill